SCSM Engineer

Website stemmonservices Stemmons Business Services Private Limited

• Perform administrative tasks from the Service Manager console, provide application support for the SCSM platform and create and maintain services and associated data.
• Review and update SCSM console security, apply patches, create SCSM console roles and reviews, and create and install custom Management Packs (MP) as needed.
• Develop reports and dashboards as approved by management
• Deploy workflows for common processes
• Grant permissions to allow responsible groups to manage resources and work queues
• Create and maintain Service Manager templates
• Create, modify and troubleshoot SCSM workflows.
• Utilize verbal and written communication skills to maintain accurate system documentation and provide training as required
• Manage customer satisfaction through effectively communicating and managing customer expectations

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Stemmons Business Services

Stemmons Has Diversified Business Growth. Company Has Set Up Distinguished Export Services Like IT Enabling, Designing, Web Development, Web Control, Architect Design, Accounting, Treasury, Us Tax, Technology Infrastructure And Support, Legal Support Services And US Recruitment.


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